Cynthia has had an extensive career with multinational retail and wellness brands while living in Asia. With her diverse global experience, she is skilled at bridging cultures and takes a practical and holistic approach to overcoming challenges.

When Cynthia decided to embark on the journey of motherhood, she had to face her own fertility issues. While working overseas, she researched donors and clinics in the US, and pursued her goal to be a parent. She now has 2 young children, and is pleased to be on the Donor Concierge team to help others achieve their dream of having a child.

Cynthia holds a BA in International Relations from the University of British Columbia. She speaks fluent English, Mandarin and Cantonese. She is a yoga and fitness aficionado and also enjoys travel and foreign language films.

Alyssia joins Donor Concierge after establishing her career in the fertility field. She previously worked as a Patient Finance Coordinator for a Reproductive Medical facility and has many years of experience working in customer support roles. Alyssia supports Donor Concierge clients with her knowledge of the fertility space, patience, and attention to detail throughout the search process. She holds a BA in Political Science and is passionate about helping people and making a difference.

Alyssia resides in New Jersey with her husband and two little boys. She is thrilled to be on the Donor Concierge team to help others achieve their dream of having a child. She enjoys traveling, exploring new restaurants and foods and sewing.

Candice brings eight years of Third-Party Reproduction experience to Donor Concierge. She thoroughly enjoys supporting intended parents on their family building journeys, whether she’s assisting them with their egg donor searches or helping them navigate the intricacies of surrogacy. Understanding the unique challenges and sensitive nature of this work, Candice delivers a high level of service and attention to detail, offering an empathetic ear and a personalized approach to each prospective parent.

Candice graduated magna cum laude from Penn State University with a BA in Speech Communication. She is happy to reside in sunny Southern California where her other passions include acting, writing, fitness, traveling, DIY projects, and watching football.

Carrie joins Donor Concierge with 12 years of experience in third party reproduction. After working as a surrogate case manager and egg donor program manager, Carrie founded and ran her own egg donor agency.

Carrie earned her bachelor’s degree from the University of Texas and began her career writing and spent fifteen years writing and producing comedies. During that time, Carrie began her own family-building journey and experienced her own fertility struggles. Eventually, Carrie and her husband welcomed their son, and Carrie gained a deep passion for helping others through the fertility process. She now feels fortunate to lend her unique expertise to help others create and grow their families. In her spare time, Carrie loves volunteering at The UCLA Children’s hospital and spending time with her family and pets.

Joanne comes to our team after a career in education and academia. Joanne earned a Bachelor’s degree in English from Guangzhou Institute of Foreign Languages and a Master’s in Law from Sun Yat-sen University. Joanne furthered her education with a Master’s of Law (LLM) International Business Law from University of Central Lancashire.

Joanne had an extensive career as a university lecturer, where she taught English and English for Law. She loved teaching and the ability to share meaningful information with students and help them discover and reach their dreams. After sixteen years in academia, Joanne transitioned to working as an education consultant and tutor while raising her two sons.

Joanne understands the struggles and hard decisions that can come with family building and credits her own family-building experiences with giving her the knowledge to help other parents on this path. Joanne is passionate about working with people to bring positive change into their lives and is excited to help hopeful parents through the third-party fertility process.

Stephanie Fierro is a Case Manager joining the Donor Concierge team with a background in public service and counseling. Stephanie comes to Donor Concierge after a career in city government where she focused on strategy and planning. Stephanie is also a mental health therapist. She received her Master’s in Mental Health Counseling from CUNY John Jay College in New York City.

Stephanie has deep experience helping individuals and couples through life changes, and she is excited to use her unique combination of empathy and strategic planning to help hopeful parents through their family-building journeys. Stephanie has a family of her own and enjoys spending her time traveling and spending time with her two kids.

Emily comes to Donor Concierge with four years of experience as a Registered Nurse. She holds a Bachelor's degree in General Studies with a concentration in Social and Behavioral Health. Emily has always had an immense passion for helping others, and as a previous surrogate herself, she understands the pleasure of helping others create a family. She is excited to be with Donor Concierge to continue providing assistance in creating future families.

Emily lives in Indiana with her husband, two daughters, and their two dogs. In her free time, she enjoys traveling to the beach, shopping, crafting, and spending time with her family.

Alison joins our team after several years of experience working in the third-party fertility field as a Patient Finance Coordinator. Alison brings her customer service and industry expertise to the case management team at Donor Concierge. She also brings her warm personality and caring nature to help, and support intended parents through the search process.

Alison resides in New Jersey with her husband, children, cats and two French bulldogs. She is a car enthusiast and enjoys going to the beach, reading, gardening and spending time with friends and family.

Jenn joins our team with more than a decade of professional experience supporting families, both privately and in public education. Having experienced the difficulties of family-building firsthand, Jenn also brings several years of experience as a community leader in the infertility peer support space to Donor Concierge and is passionate about and experienced at guiding with empathy in this process.

An avid reader with an interest in literary theory and philosophy, Jenn holds a Bachelor's degree in English from Penn State, attended a graduate program in Humanities and Social Thought at NYU, and lives in New York City with her husband and son. She loves trying new restaurants, enjoying the city’s many parks and museums, and vacationing in Maine.

Megan joins Donor Concierge with 8 years of experience in the fertility space. Originally from Dallas/Ft. Worth, Texas, she obtained her BSN from Texas Christian University. She began working in the fertility field in 2015, primarily in the customer service realm. Building relationships with patients and helping them on their fertility journey became a passion of hers. After gaining knowledge in the field, she then went on to work on the sales and marketing side. She is honored to be a part of the Donor Concierge team, where she can help our clients build families and make their dreams of parenthood come true.

Megan currently resides in Nashville, Tennessee with her husband and Doberman Pinscher named Irving! She loves spending time with her family and friends. Her other passion is staying active and healthy through exercise and proper nutrition. Megan loves expanding her foodie palate by exploring all the new restaurants that Nashville has to offer.

Grace Yang keeps the trains running on time for Donor Concierge. She is fluent in both English and Mandarin. After earning her Bachelor’s Degree in Commerce, Grace worked for many years as a payroll administrator in a multi-national company. She is happily married with an 8-year-old daughter and a 4-year-old son. Through her attention to detail and emphasis on family values, she contributes a valuable perspective and contribution to supporting our team.

Jun Feng is a young and vibrant new member of our Asian team. Jun holds a Bachelor’s of Business Administration in Marketing and has over 5 years of international customer service experience. Jun is a new mother of a handsome baby boy. Through her new role as a parent, Jun is passionate about bringing joy and fulfillment to our clients.

Javana is a highly accomplished Client Success Manager with a background in cellular and molecular biology, operations management, and client success. She recently joined the Donor Concierge (Tulip) team, bringing a unique skill set and expertise to her role.

Javana's career in Client Success and Operations Management within the life science industry has equipped her with a deep understanding of organizational needs and strong client relationship-building skills. She has a heart for people and truly enjoys interacting with and supporting her clients.

In her spare time, she enjoys traveling to new destinations, immersing herself in different cultures, finding inspiration and relaxation through reading, and spending time with family.